Privacy Policy

Cwm Deri is committed to respecting and protecting our customers' privacy. We will only use the information that we collect about you lawfully in accordance with such legislation as the Data Protection Act 1998 and Directive on Privacy and Electronic Communications 2003.

Your personal details

When you register on our website or provide us with your details in-store we will collect some of your personal details. You may choose to be added to our postal mailing list to receive our seasonal promotions, and also may subscribe to email newsletters. The information we collect is just for Cwm Deri: we do not release your information to third parties (other than where necessary to perform a service, such as courier companies carrying out deliveries). We will not email you unless you have given us your consent, and you have the option not to be included and to remove yourself from our mailing lists at any time.

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. The type of information we may collect about you includes:

•          Your name
•          Address
•          Telephone number
•          Email address
•          Credit/debit card details
•          Your previous purchase history

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at info@cwm-deri.co.uk. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. Information may be transferred outside the European Economic Area to the United States of America (where our agents will operate under European Union Safe Harbor Framework). By submitting your information, you consent to this transfer.